Rates

We use the rates set by the Dutch Healthcare Authority (NZA). On the site Mondzorgkosten.nl you will find extensive information about the rates, tariff codes and their application in various dental treatments.

Infomedics

In our practice, we like to give you all the attention and good care. That is why we work together with Infomedics for sending and collecting our invoices. This means that you will receive an invoice for the care from Infomedics.

Reimbursement from your health insurer

If your health insurer reimburses part of your bill, this will be clearly stated on the bill. You pay the remainder to Infomedics. Do you have a question about the amount of the reimbursement on your bill? Please contact your health insurer. Is there no reimbursement on the bill? Then pay everything to Infomedics and then check whether you can still submit the bill to your health insurer.

Arrange it online!

On the Infomedics website (www.infomedics.nl) you can quickly and easily arrange many things related to the payment of your bill, such as:

Check the status of your payment
Go to infomedics.nl. You will find the invoice checker directly at the top of the web page. Enter the payment reference (series of numbers) that is on the invoice and check whether your invoice has been paid. If this is not the case, you can pay directly via iDEAL.
Make a payment arrangement

Infomedics uses a payment term of 30 days. If you are unable to pay on time, you can request a free postponement of payment. You can also make a payment arrangement for a fee. You can also find more information about the Infomedics Payment Plan online.

View frequently asked questions

If you have a question, you can usually find the answer under frequently asked questions. Otherwise, you can always contact the Infomedics Service Desk.

Do you still have a question? Then call the Infomedics Service Desk on telephone number 036 – 20 31 900 (Monday to Friday from 9:00 AM to 5:00 PM).

What happens to your data?

In order to be able to process invoices quickly and correctly, we share your data with Infomedics. Infomedics does everything it can to maximize the security of your data, and of course they comply with all applicable laws and regulations regarding privacy protection. Information about how Infomedics handles the protection of privacy-sensitive information can be found at www.infomedics.nl.

Infomedics payment conditions

On our behalf, Infomedics sends and collects invoices for the care you have received. In doing so, Infomedics naturally complies with all (privacy) laws and regulations, both the rules that apply to us as a healthcare provider and the rules that apply to Infomedics by law.

What are the most important payment terms of your Infomedics invoice?

Infomedics may, if possible, declare your invoice to your health insurer. You will always see any reimbursement on the invoice.
Infomedics expects you to pay the invoice before the due date as stated on the invoice.
If you have not paid the invoice by the due date, you are in default without any further notice of default being required. Because you may have forgotten, you will receive a reminder asking you to pay the invoice within 15 days of receiving it. If payment is not received within this specified date, Infomedics will charge interest and collection costs.
Infomedics may first deduct your payment from the collection costs, then from the interest charged and finally from the original amount of your invoice.
Please note that even if you submit a complaint or register with another healthcare provider, your bill must still be paid. Your payment obligation cannot be suspended as a result.

Download the Infomedics sample invoice here